Kochi Books
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Payment
We accept payment by cheque/cash/draft, net-banking, credit card and debit card. All payments must be received by us prior to shipping the books.If you are making a payment using cheque or demand draft,please make them payable to Kochi Books at Ernakulam,Kerala,India.You can mail the cheque or demand draft to our physical address and we will ship the books as soon as the payment is realized in our account.

Shipping and Handling

We will arrange for shipment of the books to you through any available couriers and we usually send it through Speed Post/Professional/DTDC etc .It is possible that our courier partners have a holiday between the day your placed order,then we will ship it on the next working day.Some courier partners do not work on Sundays/Public Holidays and this is factored in to the delivery dates.After the receipt of payment, we ship all orders within 24 hours.

Shipping schedules are estimates only and cannot be guaranteed.We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the books delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such books through any available courier services.

Return of books by you

We will accept the return of the books, provided such return is for books that are defective, wrongly delivered, wrong title, incomplete package etc. subject to the condition that we are informed about such discrepancies within 12 hours from the date of receipt of the books and provided that the books are returned in their original condition.

Cancellation

All sales are final, provided, however, the cancellations may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.

Refund

If any orders are cancelled by you after procurement, but before being shipped by kochibooks.com, then kochibooks.com will charge restocking fee. International Books will attract a restocking fee of 30% of the order value. All other orders will attract a restocking fee of 15% of the order value. Refund will be made after deducting such restocking fee as applicable within 7-10 working days.

Risk of Loss

All books purchased from kochibooks.com are made pursuant to the shipment contract. This means that the risk of loss and title for such item passes on to you upon the books delivery.